Privacy Policy

Diginavik Info Solutions Private Limited is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of information when you interact with our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

• Personal Information: Name, email address, contact number, physical address, and other identifiers that you provide voluntarily.
• Usage Data: Information about how you interact with our website, such as IP addresses, browser type, device information, and pages visited.
• Communication Data: Records of correspondence when you contact us for support or inquiries.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor site activity and enhance your user experience.

2. How We Use Your Information

Your information is used for the following purposes:

• Service Delivery: To provide, manage, and maintain our services, including user authentication and customer support.
• Communication: To respond to your inquiries, send service-related notifications, and deliver promotional content if you have opted-in.
• Analytics and Improvements: To analyze usage patterns and improve our website functionality and user experience.
• Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and users' safety.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared under the following conditions:

• Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., hosting, analytics, and customer support).
• Legal Requirements: When required by law, such as responding to subpoenas, legal processes, or government requests.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal data may be transferred to the new entity.

4. Data Security

We take the security of your data seriously and implement technical and organizational measures to protect it from unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure.

5. Cookies and Tracking Technologies

Cookies are small data files stored on your device that help us understand how users engage with our website. We use cookies to:

• Recognize and authenticate users.
• Track and analyze user behavior for improvements.
• Store preferences and optimize your user experience.

You can configure your browser to refuse cookies, but this may affect the functionality of our website.

6. Your Rights

You have the right to control your personal information. This includes:

• Access and Correction: You can request access to and correction of your personal data.
• Deletion: You may request the deletion of your personal information, subject to legal obligations.
• Data Portability: You can request a copy of your data in a structured, commonly used format.
• Withdraw Consent: You can withdraw consent for data processing where applicable.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. When we no longer need your information, we securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this page regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Diginavik Info Solutions Private Limited
Email: support@diginavik.com